Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
ServicePoint for Creatio
Management of internal and external service for a company of any size
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
Paymaze payments management
Paymaze payments management for Creatio
Connector to payment gateways, auto-charge from credit cards, subscriptions, and recurring payments
Banza bot constructor for Creatio
Chatbot designer for 24/7 service for your customers
Asterisk call recorder for Creatio
Call recording for the Asterisk connector for Creatio. Records and saves phone calls online to a file with a playback option.
Service AI Suite for Creatio
The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.
Call Scripts for Creatio
Embrace dynamic call scripts for effective customer communications.
Banza cases by schedule for Creatio
Quickly create and automate cases according to a schedule
Banza service task manager
Banza service task manager for Creatio
Easily manage a chain of activities of the case life cycle