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Description
Product description
Cusbo business messenger is a standalone application that has integration for Creatio.
The integration allows you to create a lead in Creatio in one click from Cusbo interface. The created lead will be filled with information about name, phone number, and customer needs from all cusbo supported channels such as Instagram (Direct messages, stories, comments), Facebook, Telegram, Viber, and chat widget for the website.
Cusbo key features:
- User friendly interface
- Auto-assigning chats to relevant agents or agent groups
- Transferring chats from one agent to another agent or group of agents
- Template responses
- Notifying agents of new chats
- Creating a new creatio lead, during the chat
- Resuming conversation with relevant operator for the next Customer request
- Searching by chat history and user info
- Saving all communication history
- Generating code for connecting the widget to the website
- Chat and operators analytics
Additional options:
- Chatbot development
Communication channels:
- Website live chat;
- Instagram (direct, stories, comments);
- Facebook (direct, stories);
- Viber;
- Telegram;
Languages
Pricing
Price
Cusbo business messenger for Creatio
Free
Terms & Conditions
By installing this product you agree to terms and conditions outlined in the license agreement.
Support
Support is available for this application.
Support conditions
Technical support is included in Cusbo pricing plans.
Technical support is provided by email and the official cusbo support telegram channel
Support contacts
Phone
+380957902503
Email
development@cusbo.tech
Installation
Product compatibility
Product
All products on Creatio platform
Version
7.18 and up
DBMS
Any supported DBMS
Platform
.NET Core (deprecated from 8.0.9)
.NET Framework
Deployment options
Cloud
On-site
Account data sharing
By installing or downloading the App, you confirm that you agree with sharing your account data (name, email, phone, company and country) with the App Developer as their End User.
The App Developer will process your data under their privacy policy.
Guides and manuals
1. Go to your cusbo app
2. Open setting - integration
3. Add your Creatio credentials
4. Done. Now you can create lead from Сusbo client card interface
Feedback
Leave your feedback about the solution to its developer and Marketplace team
Type
Compatibility
Cusbo active subscription needed.